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Delivery & Returns

Delivery

Delivery costs

An order of 49,00 €* (excl. VAT) or higher is delivered free.  Orders below this value will have a delivery charge added of 2,95 € (excl. VAT). The insurance charge of 1,95 € (excl. VAT) is added to each order independently from the order amount. 

For partial deliveries the delivery charge is also calculated based on the total amount (excl. VAT) of your order. 

*Postage stamps are exempt from free delivery limit.

Delivery times

Saturday – Sunday: Tuesday**

*Orders that are received by 3:00 pm on Friday are delivered with reservation on Mondays.

**Orders that are received by 3:00 pm on workdays are delivered with reservation on the next day.

For some products, such as furniture, a deviating delivery date of a few days may apply. This information is listed for the relevant products in our online catalogue or on this website.

The next possible delivery date is displayed during the online order and the order confirmation. 

All articles marked with "delayed delivery" are delivered directly from the suppliers with different logistics partners, so the delivery time varies.

Payment

Payment options

Choose your preferred payment method:

Credit card/ Debit card

We accept Visa, Mastercard and American Express. Your transactions and personal data will be securely transmitted from the SSL system.

Invoice/Viking Account

The invoice will be sent with the package or sent by post to your billing address.

If you are registered at our electronic billing system e-billing, you will receive your invoice by e-mail. Payment is due within 30 days.