We deliver every order from a merchandise value of € 49 (excl VAT) for free throughout the entire greater area. An order below this value has shipping costs of € 2.95.
2-year Viking warranty
Viking provides a warranty for all items for 2 years. We also guarantee that the ordered items will arrive to you undamaged.
30 days term of payment
Nothing is easier than shopping at Viking. You receive the invoiced with the attached money transfer form with the delivery. You then have 30 days to pay.
30-day return policy
You can test our products for free for 30 days. If a product does not meet your expectations, you have 30 days to call our customer service department: 0810-955012. We pick up the item from you free of charge. Only items in the original state, including all components and with the original packaging, can be returned.
We are there for you every day
Our customer centre is there for you from Monday to Friday from 8:00 am to 7:00 pm. In addition, you can order from us online 7 days a week, 24 hours a day.
Monday – Friday: on the next business day*
Saturday – Sunday: Tuesday**
*Orders that are received by 3:00 pm on Friday are delivered with reservation on Mondays.
**Orders that are received by 3:00 pm on workdays are delivered with reservation on the next day.
For some products, such as furniture, a deviating delivery date of a few days may apply. This information is listed for the relevant products in our online catalogue or on this website.